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PROPERTY NEWS
How Facilities Management Can Address Infrastructure Decay - Adedeji
Published:Independent, 6th December 2009
The managing consultant and chief executive of Afolabi Adedeji & Associates (AA&A), Afolabi Adedeji, takes a broad look at the subject of infrastructure provision and its close link(s) with national development, wealth creation and the enjoyment of quality life by the people.
The General Nature And Importance Of Infrastructure
The development and adequate maintenance of any nation’s infrastructure is the unarguable catalyst and single most important factor necessary for nation building and economic self-reliance. Most developed countries in the world today, especially the Asian Tiger economies were able to fast track / jump start their development process through the benefit of having a sound infrastructural base, which continues to be ‘friendly’ towards Manufacturing & Industrial activity, education, technology and research.
Infrastructure generally has to do with the fixed provision of tangible assets on which other intangibles can be built upon. It has a very wide scope and revolves around housing, provision of power (i.e. electricity from the public mains), the creation, improvement and protection of the communal environment, provision of facilities for living, industry and transportation, including apartment blocks, office buildings, roads, highways, bridges, canals, railway coaches & rail tracks, airports, seaports, water supply systems, irrigation, drainage & sewerage schemes, harbours, docks, aqueducts, tunnels and other engineering constructions, hospitals & healthcare facilities, educational establishments, information & communication technology [i.e. ict], security of life, property & investments, etc., etc. The importance of infrastructure cannot and indeed must not ever be underplayed by any serious Government or employer of labour.
Infrastructure has been defined as social overhead capital (SOC): the whole gamut or scheme of indirectly productive facilities that would have to precede [efficient] economic activities. SOC faces the problem of indivisibility and hence it has external economics on the supply side. Whereas its services are only indirectly productive and become available only after long gestation periods, its most important products are investment opportunities created in other industries. The installation of social overhead capital or Infrastructure is characterised by sizeable initial lump (sums) and low variable costs. Since the minimum size in these basic industries is large, excess capacity will be unavoidable over the initial period. To further expatiate, social overhead capital (SOC) or infrastructure is characterised by four indivisibilities: -
(i.) It is indivisible [or irreducible] in time, i.e. it must by necessity precede other directly productive investments.
(ii.) Its equipment needs very high ‘minimum’ durability requirements and/or standards. Lesser durability is either technically impossible or much less efficient. For this latter reason, it is very lumpy.
(iii.) It has a long gestation period.
(iv.) An irreducible minimum social overhead capacity industry mix is a condition for getting off the dead end.
Infrastructure may also be broadly classified into public utilities and social infrastructure. It is incontestable that infrastructure constitutes the "engine" and / or the "wheels" of economic activities, growth and development.
For advanced nations of the world like the United States of America, Great Britain, Germany, France, Japan, etc., where workable and effective input - output Tables have been developed and are readily available; it is easily seen that telecommunications, electricity and water are used [inputs] in the production process of nearly every sector of the economy and transportation is an input for every commodity. Infrastructure is demanded for direct consumption and is indirectly required for increased efficiency in time allocation to gain access to goods and services. Growth of Gross Domestic Product (GDP) and Infrastructure are causally related.
In the case of rural dwellers, lower transportation costs increase the Farmer’s access to Markets & outlets for his/her Farm Produce, which fosters considerable agricultural expansion, whilst modern Irrigation Methods have brought forth higher yields and reduced the effects of seasonality/weather variability on agricultural output.
Management of infrastructure has traditionally rested on the Public Sector that provided it, but this is gradually changing with the introduction of the Private Finance Initiative (PFI), Public Private Partnership (PPP), etc. Equity demands that individuals should pay for social services according to their ability and needs. This justifies application of progressive pricing system(s). The agency that provides infrastructure should also benefit from revenue received from users of the facility. As an aside, some ultra-conservative antagonists of Progressive Pricing & Progressive Taxation Systems in the United States of America have recently coined the following slogan (or maxim): "Spread my work ethic and not my wealth"!
The present government of President Umaru Musa Yar’Adua, seems to be making strenuous and conscientious efforts at improving Nigeria’s Infrastructural Facilities, but hardly anyone will disagree that the cumulative effects of years of neglect of Maintenance cannot easily be undone completely in his stay of barely 900 days in office so far as our potentially great country’s helmsman. Rapid population explosion and Urbanization in Nigeria have also led to significant ‘under-capacity’ of many of these infrastructural facilities, not forgetting the problem of ageing and obsolescence.
Current Trends Influencing The Infrastructure Sector Worldwide
This world is one full of rapid changes. Changes in the current economy over the past decades and in the recent past have been presenting new challenges to the infrastructure sector. The ability of the different tiers of government as well as other providers of infrastructural services to respond to them will have significant implications for the users and beneficiaries. Challenges of course almost invariably come hand in glove with opportunities. If I remember correctly, it was Charles Darwin (one of the founders of the theory of evolution) who said, "In life, it is not usually the strongest or the most intelligent (person/species/organisation/government " my own modification) that survives) and thrives " still my own modification), but rather the most adaptive to change"! The trends that have relation to the infrastructure sector include:
- Globalisation
Globalisation has twofold meaning for the providers of infrastructure facilities and services. First, infrastructure is becoming an increasingly global and all pervasive business. Second, a globalised market provides opportunities for Infrastructural Service Providers to go global.
Globalization means opportunities and threats coexist or are in juxtaposition for various levels (and tiers) of Government in Nigeria.
- Privatisation
A renewed enthusiasm for private enterprise and the ceiling on government spending [due to budget constraints] have led to enhanced claims for privatisation - the provision of public services by the private sector. This is more widely known as the Private Finance Initiative (PFI) or Public Private Partnership (PPP).
- Deregulation
- Information Technology and Telecommunications
Developments in information processing and communication technologies allow firms and governments to operate and collaborate internationally.
- Environment Protection
The increasing community concerns about the sustainable prospects of the environment has been affecting the many aspects of implementation of infrastructure Projects, building, construction and operation.
- New Project Delivery Methods
New project delivery approaches have been emerging, such as BOO (Build, Own & Operate), BOOT (Build, Own, Operate & Transfer), partnering and project alliance.
- International Market Change
Economic and population growth, and increasing per capita income, as well as the urbanisation in Asia have created huge demand for infrastructural services & construction, including building and non-building construction, a demand that can not be satisfied by local Providers in terms of technology and management skills as well as capital. Likewise, the increased energy consumption levels needed to power the industries as well as transportation networks of even India, China, Pakistan, Indonesia, the two Koreas, Singapore and Malaysia if we are to consider just these emerging ‘powers’ on the Asian continent, I suspect may soon start giving more "headache(s)" and "nightmares" to President Barrack Obama of the United States of America than the war on "terror".
- The Current Contraction In The Global Economy Or Global Financial Meltdown
Although it is not the primary objective of this write-up to make a "diagnosis" of the causes and origin of the current global economic crisis, it may form a useful prologue if we attempt to pin-point (especially for the "lay" reader) the fact that the boom-bust cycle has been a normal part of socio-economic and political history since ancient times. Students of history will readily recall (and/or are familiar with) the maxim: "Empire rises, empire falls!" Where for instance I will ask is the famous Roman Empire today? The Aztec Empire, Songhai Empire, Kanem-Bornu Empire, Mali Empire, etc., etc., also went the same way. Sometimes it is decadence, sometimes complacence, Mismanagement, new/superior weapons technology and armaments falling into the hands of neighbours with territorial ambitions, "marauding" neighbours or a host of other reasons that are behind the "down - slide" of things in the affairs of great nation - states and their economies. However, the current "contraction" in the global economy can be easily traceable to the United States of America’s pursuit of an "expensive" military solution to the lingering Middle-East Problem and the war in Iraq, which at a recent count/audit was found to be costing a whopping US$15 billion per month apart from the ‘unquantifiable’ loss of the lives and limbs of U.S. service men and women, not forgetting the equally costly losses on the Iraqi side, in the debilitating war. Of course, even an infant anywhere in the world knows that when America "sneezes", the whole world catches not just "catarrh" but a severe bout of "pneumonia"! My late father, who had the privilege of attending the world-renowned LSE (London School of Economics & Political Science in England, UK) used to tell me during our regular evening and weekend chats that.... "Afolabi my son, the economic problem will always persist". Even at times of economic boom and prosperity, Man’s wants and desires have always been insatiable and usually outstrip his/her Financial (& Economic) means. It is now up to a prudent and rational human being to prioritise his/her needs and allocate his/her scarce resources wisely amongst competing choices. During an economic "Slump" such as what we are witnessing now worldwide, where it is obvious that most economic units/entities (i.e. Families, Corporate Organizations, Governments, etc.) cannot exactly control or determine their income inflows, the best that one can do in such circumstances is to make judicious use of the little money (or other resources) that are at hand and avoid wastage/profligacy.
In the afore-described circumstances and scenario(s), even those with only an elementary knowledge of economics can easily understand that budgetary allocations to infrastructure projects [whether new capital, recurrent or maintenance] by all tiers of government, the private sector and even individual households, will be among the first "casualties" during frequent Budget "cutting" exercise(s). But then, the continued provision and maintenance in a good condition of infrastructure remains a sine qua non for economic growth and the Sustainable Development of any nation.
How Facilities Management Approaches Can Help Correct The Situation
Facilities management has been defined as "the integration of multi-disciplinary activities within the built-environment and the management of their impact upon people and the workplace". It now extends to a broader range of services including disaster recovery planning, community based public services (e.g. education, healthcare, town center management and neighbourhood management) and business support services (e.g. ICT, human resources management, and finance services). If I may crave your indulgence to borrow for a moment from mathematical language, FM may be classified as the "Universal set" whilst maintenance is a "subset" of this all-pervasive field of today and tomorrow. In more everyday language, FM may be described as the "grandfather" whilst maintenance is one of the "children". According to British Standards, Maintenance is a Combination of all technical and associated administrative actions needed to retain an item or system in (or restore it to) a state in which it can perform its required function efficiently and as expected. Essentially there are two types of maintenance:
1. Planned &
2. Unplanned.
The prime function of routine preventive maintenance is to avoid, or at least effectively reduce, the risk of emergency breakdown. No matter how detailed the research, no system can be expected to be foolproof, so breakdowns/accidents will occur. The causes are many but the most common are:
- Component failure within projected life span.
- Vandalism / Terrorism.
- Maintenance failure.
- Human error.
- Damage.
With any component, and in spite of the best quality monitoring in manufacture, a certain percentage will suffer premature failure. Facilities managers have a professional responsibility to recognize the existence of premature failure and protect their employers or clients from the less pleasant effects of failure. The remaining four causes are different, as they all contain external factors over which the facilities manager has no control. Vandalism / Terrorism need no explanation here, and, as far as effect is concerned, physical damage through accident or weather is the same problem. They are not lifespan-related, usually totally random and always highly inconvenient (if not outright disastrous). Maintenance is at the mercy of human error and can let down the best-arranged programme by the failings of carelessness, forgetfulness or, worst of all, laziness
Everything of value needs maintenance. The value may be its cost, the job it does, the quality of its production, the havoc it may cause (if and when things go wrong) or any combinations of these. For instance erosion of landscapes are prevented to avoid hardship in nearby villages as is currently being experienced in Eastern Nigeria where Gully Erosion has wreaked havoc.
Some Key Terms
- Maintenance - the work necessary to maintain the original anticipated useful life of a fixed asset. It is the upkeep of property and equipment. Maintenance includes periodic or occasional inspection, adjustment, lubrication, cleaning (non-janitorial), painting, replacement of parts, minor repairs and other actions to prolong service and prevent unscheduled breakdown, but it does not prolong the life of the property or equipment or add to its value.
- Repair - work to restore damaged or worn-out property to a normal operating condition. As a basic distinction, repairs are curative, whilst maintenance is preventive. Repair can be classified as minor or major.
- Replacement of building-related components or systems - the act of replacing an item of permanent investment or plant equipment. It is the exchange or substitution of one fixed asset for another having the capacity to perform the same function. The replacement may arise from obsolescence, wear and tear, or destruction. In general, as distinguished from repair, replacement involves a complete identifiable item.
Maintenance Programs And Techniques
There are almost an infinite number of approaches to maintenance and repair but they tend to fall into one of six categories:
1. Inspect and repair only as necessary (IROAN).
2. Cyclical repair - repair performed on a specific cycle (e.g., replace roofs every seventeen years).
3. Preventive Maintenance - Maintain equipment according to a pre-established checklist and cycle (e.g., change generator oil every 100 hours or semiannually, whichever occurs first).
4. Predictive maintenance (the use of sophisticated non-destructive testing to avert the breakdown of critical equipment).
5. Breakdown maintenance most of which can be repaired on a service order (e.g., a burned-out light bulb).
6. Repair projects (e.g., replace all window assemblies in a factory).
A comprehensive maintenance program uses each of these techniques to ensure that every facility component is maintained and repaired in a cost-effective manner consistent with facility standards.
Types of Maintenance
(1) Capital Replacement: If analysis reveals that the retention of an equipment is no longer of economical value, the best line of action is to change the equipment completely.
(2) Provision of Standby Capacity: This is often provided for those items of equipment that are critical to production. The decision to provide standby capacity should be based on analysis of comparative costs of materials and replacing or repairing of the damaged component.
(3) Breakdown: This practice leads to disruption of production plans. It makes work planning difficult. It increases overtime payment and involves prolonged down-time due to non-availability of requisite manpower and spares. The Supervisor must ensure that he guards against this through thorough inspection of production machines at all times; signs of breakdowns should be reported at once to the Maintenance team.
(4) Planned Maintenance: This system of maintenance visualizes the work contained in a future job, taking into consideration, the best method of doing the job, skill required, time the job will take, materials or spare parts available, equipment and tools to be needed and the most convenient time for the work to be done, preferably at the weekends when there is no production.
(5) Scheduled Maintenance: This system provides for inspection overhaul, lubrication and services of machines at predetermined dates. It also includes overhauling of machines cleaning of tanks and redecorating of buildings.
(6) Preventive Maintenance: This consists of routine action taken in a planned manner to prevent breakdowns and to ensure smooth operational accuracy. Lubrication and inspection are to ensure good preventive maintenance. During the Preventive maintenance work, urgent cases must be attended to while the less urgent but important ones should be planned against the earliest possible time, preferably during weekends when there is no production.
Some equipment are to be inspected by Law. Such equipment include boilers, steam receivers, pressure vessels, lifting tackle etc. For receivers, pressure vessels and boilers, it is mandatory to stamp the tested pressure on the body against the working pressure; while the safe working loads (SWL) of lifting tackles must be displayed on them. Government Legislation in most cases prescribes the frequency of testing them.
Highway Maintenance
Maintenance as it relates to Highways is the preserving and keeping of each roadway, structure and facility as near as possible in its original condition as constructed or as subsequently improved and such additional work as is necessary to keep traffic moving safely.
It consists of correcting deficiencies in the Highway which has developed as a result of age, wear, weather and damage arising from the cumulative effect of axle load and taking steps to prevent or delay the development of other deficiencies.
Maintenance can be classified into two categories: -
(a) Preventive.
(b) Breakdown.
Ai With preventive maintenance an attempt is made to anticipate potential failure and to carry out timely action to prevent or delay the failure.
Bi With Breakdown or Improved Maintenance the failure has occurred and steps must be taken to determine and correct the cause as well as repair the damage that has occurred.
Maintenance is affected by political influences, budget restriction, institutional influences, and the responsibility for looking after maintenance of plant and equipment, by numerous environmental and other variables all of which must be accommodated by the highway maintenance system.
Maintenance as has already been defined earlier involves keeping facilities as near the constructed or reconstructed condition as possible. Depending on circumstances, which calls for periodic or immediate correction of unfavourable or unacceptable road condition. In general the same materials are used for surface maintenance as for surface construction and reconstruction. However, machinery and methods for construction are designed for high volume output, whereas maintenance operations usually involve small quantities at widely separated locations. And as such maintenance operations should be planned for rapid performance and to cause the least possible disruption and hazard to traffic.
Determining The Need For Highway Maintenance
Diagnosis of distress is to a large extent subject to the knowledge, experience and judgment of the individual responsible for maintenance. There are four different reasons apart from the normal designed life of the pavement for deciding that a road needs to be maintained.
(1) Structural deterioration of the pavement threatening to impair its load carrying ability.
(2) Poor riding quality - the riding comfort has deteriorated below acceptable standard.
(3) Slipperiness - the surface no longer provides adequate resistance to skidding.
(4) Other surface deterioration - surface raveling, potholes, spalling of concrete joints on rigid pavements.
As you may be aware there is a Pavement Evaluation Unit based in Kaduna that is fully equipped to carry out condition surveys of the road structure.
Sustainable Development, The Environment & The Facilities Manager
Pressure is growing to improve environmental performance and control costs associated with resource consumption, waste disposal and pollution. Organizations of all sizes should be seeking ways to manage, improve and report on their sustainability credentials.
In 1992 the United Nations Conference on Environment and Development was held in Rio de Janeiro in Brazil. It became known as "the Rio Earth Summit". At this meeting, world leaders, including the British Prime Minister, signed a global action plan, Agenda 21, which sets out how countries can protect and enhance the quality of life for future generations. Agenda 21 is an Agenda for action for the 21st Century. It is important that not just governments but all groups get involved. These groups would include women, youth, local citizens, business and industry.
Facilities managers and the managers of our public affairs in Nigeria should be introduced to the sustainability concept and encouraged to demonstrably improve the performance of the buildings that FM’s occupy, or build.
- what is sustainable development? ~ Environmental factors / Social factors / Economic factors.
- what are the drivers for implementing a sustainable programme? ~ Legislative requirements and compliance / Stakeholders and supply chain pressure; cost savings, image and reputation.
- what are the implications for Facilities Managers? ~ Building Services; energy procurement; water consumption; communications; waste disposal; purchasing; other services.
Ethical Issues And The Facilities Manager
The two most common Ethical Issues that face the Facilities Maintenance Manger are: -
(1) Conflict of Interest
(2) Acceptance of Gifts
When faced with an Ethical Dilemma, the Facilities Maintenance Manager should have a basis or framework for doing what is "right", with full knowledge of the implications.
Recommendation
In the face of dwindling revenue from crude oil & gas exportation as well as the global financial meltdown, focus on the part of all tiers and levels of Government in Nigeria, should be on achieving more results (or getting more "mileage") with the limited Budgets available. Politicians & policy makers should seek professional advice from qualified engineers (as well as facilities management consultants) and adhere to it.
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